# Build Your Career with KAI Services: PT Reska Multi Usaha Hiring Event
Stepping into a rewarding professional journey within the transportation and hospitality sector just became more accessible. PT Reska Multi Usaha, widely recognized as KAI Services, has officially announced new career opportunities for dynamic individuals eager to make an impact. Established in 2003 as a vital subsidiary of PT Kereta Api Indonesia (Persero)—a corporate giant boasting over six decades of operational excellence—the organization continues to expand its footprint in passenger support, onboard dining, parking management, and lifestyle outlets like Loko Cafe and Loko Kiosk.
If you are driven, customer-oriented, and ready to take on fresh challenges during the upcoming festive season, this recruitment drive offers a golden gateway to professional growth.
## Featured Career Opportunity: Customer Service Mobile (Holiday Season Assignment)
KAI Services is currently seeking energetic candidates for the Customer Service Mobile (CSM) position specifically tailored for the high-volume Christmas 2026 and New Year 2027 travel season.
As a Customer Service Mobile representative, your core mission will involve delivering exceptional frontline assistance to passengers. Utilizing an active, approachable, and proactive outreach strategy, you will guide travelers, supply accurate journey details, and communicate the latest promotional offerings from PT Kereta Api Indonesia (Persero).
General Qualifications and Requirements
To ensure a seamless passenger experience, applicants must meet the following baseline criteria:
* Educational Background: Minimum high school diploma (SLTA/SMA) or equivalent.
* Age Limits: Maximum 30 years old for male applicants; maximum 28 years old for female applicants.
* Marital Status: Must be single at the time of application.
* Physical Standards:
* Minimum height of 160 cm for males and 155 cm for females, coupled with a proportional body posture.
* Physically and mentally fit, with zero color blindness.
* Free from tattoos and body piercings (applies strictly to male candidates).
* Appearance and Soft Skills: Possess a neat, attractive, and polite appearance. Display high enthusiasm for hospitality, strong professional communication skills, and the flexibility to work in rotating shifts.
* Administrative Prerequisites: Must hold an active BPJS health insurance membership and a valid tax identification number (NPWP).
Available Regional Work Placements
Candidates can apply for specific regional divisions depending on their preferred deployment station:
* Operational Area 1 (Daop 1) Jakarta:
* Gambir Station
* Pasar Senen Station
* Jatinegara Station
* Bekasi Station
* Cikarang Station
* Karawang Station
* Cikampek Station
* Sukabumi Station
* Operational Area 2 (Daop 2) Bandung:
* Bandung Station
* Kiaracondong Station
* Cimahi Station
* Tasikmalaya Station
## Application Guidelines and Submission Process
Interested applicants who fulfill all the outlined requirements are invited to submit their professional CV and a recent passport-sized photograph directly to the designated regional recruitment email addresses:
* For Daop 1 Jakarta Applicants: Send your files to `[email protected]`
* For Daop 2 Bandung Applicants: Send your files to `[email protected]`
Mandatory Email Format
To ensure your application is reviewed by the human resources team, use the exact subject line structure below:
> [Full Name]_[Position]_[Domicile City]
> Example: `Rara_CSM_Bandung`
## Essential Recruitment Warnings and Policies
* Strict Screening: Only candidates who meet the precise criteria will proceed through the selection stages.
* Zero-Fee Policy: Recruitment processes at PT Reska Multi Usaha (KAI Services) are completely free of charge. The company never implements refund policies, collaborates with travel agencies, or handles transportation and accommodation reimbursements.
* Beware of Fraud: Disregard any third-party entities, brokers, or individuals claiming they can guarantee your success or placement within the company.
* Final Authority: The selection process utilizes an elimination system, and all decisions made by the official recruitment committee are final and binding.