# Launch Your Career: PT TIKI Karawang Utama is Hiring a Customer Service Representative
Are you looking to build a dynamic career with one of Indonesia's most trusted logistics pioneers? PT Citra Van Titipan Kilat (TIKI) is currently opening its doors for talented individuals to join the Karawang team. For over fifty years, TIKI has connected communities across the archipelago through reliable and innovative delivery solutions. Driven by the philosophy “Paketmu Duniaku”, the organization continues to evolve while maintaining its commitment to service excellence. If you possess a passion for client relations and want to grow alongside a nationally recognized brand, this opportunity is tailored for you.
## Understanding the Customer Service Role
As a front-line representative, you will serve as the crucial bridge between the enterprise and its valued clientele. Your daily responsibilities are designed to maintain brand loyalty and ensure seamless communication across all operational touchpoints.
* Client Advocacy: Maintain an upbeat, empathetic, and professional demeanor during every interaction.
* Issue Resolution: Actively receive, investigate, and resolve customer inquiries and grievances efficiently.
* Product Expertise: Master the complete range of logistics services to accurately answer client questions and recommend optimal shipping solutions.
* Support Excellence: Guarantee high satisfaction rates by delivering dedicated, high-caliber assistance consistently.
## Candidate Qualifications and Requirements
To ensure a strong cultural and operational fit, applicants must meet specific criteria set by the management team at PT TIKI Karawang Utama.
* Gender: Female applicants only.
* Age Range: Between 18 and 25 years old.
* Residency: Must currently reside in or around Karawang.
* Educational Background: Minimum high school diploma (SMA, SMK, or equivalent).
* Technical Literacy: Proficient in operating computers and standard office software.
* Interpersonal Skills: Highly communicative, outgoing, and proactive in problem-solving.
## How to Apply for the TIKI Karawang Vacancy
Taking the next step in your professional journey is straightforward. Prepare your comprehensive resume along with your application letter.
* Submission Channel: Email your complete documents to `[email protected]`
* Email Subject Format: `[Your Full Name]_Customer Service`
## Important Recruitment Warning
PT TIKI Karawang Utama enforces a strict transparent recruitment policy. Please remain vigilant against potential scams. The entire hiring process is completely FREE OF CHARGE and does not require any financial contributions from applicants at any stage. Submit your application today and take pride in delivering excellence with TIKI.